Professional Resume

Objective

I am a charismatic and ambitious staff development professional ready for my next challenge within an innovative, fast paced organization. I am one that likes to think outside the box with my training approach to help both employees and the organization to succeed in their goals.

Education

MA, Information Learning Technologies 12/2018 • University of Colorado, Denver

BS, Communications • 12/2009 • Eastern Michigan University

 

Experience

Talent Development Advisor 

LBMC, February 2020 – Present 

  •   Provide learning program design, development, delivery and direct support on various technology platforms and systems to all employees at LBMC and affiliates 
  •   Successfully trained over 600 employees on various video conferencing software during the early COVID-19 stages which allowed for business continuity throughout Q1-Q4 in 2020
  •   Develop learning program manuals, quick reference materials and multimedia content in accordance with the L&D Department standards
  •   Using gap analysis from HRIS tools, develop various courses to align with program standards and organizational goals. 
  •   Assist with testing and evaluation of new software in collaboration with the Internal Information Systems and L&D teams
  •   Work with the L&D Director and team to continually assess and refine New Hire technology systems and platforms learning and support needs, including program delivery and support within their department and office
  •   Assume primary technology systems learning program responsibility for designated offices and provide backup for IIS or third-party systems implementation and support personnel as needed

 

Learning & Development/Employee Relations Manager

Clayton Early Learning, January 2016 – January 2020

 

Learning & Development:

  •   Designed various instructor led and eLearning trainings using ADDIE and Blooms Taxonomy learning models
  •   Developed and implemented comprehensive training programs including reinforcement trainings, program update trainings and new program trainings
  •   Performed Skill Gap Analysis to understand the training needs of the organization
  •   Designed and implemented an enhanced and innovative onboarding program for all new staff.
  •   Overhauled training evaluation model using Kirkpatrick’s model of evaluation to track ROI
  •   Using evaluation and feedback, make necessary changes to trainings to help learners retain information more efficiently.

 

 

Employee Relations Manager:

  •   Managed all aspects of the HRIS system to ensure accuracy and functionality for staff (first level support for all employees)
  •   Created new performance management model from scratch to improve and streamline performance appraisals
  •   Assist staff through their career lifecycle at Clayton Early Learning
  •   Maintain consistent treatment for all employees at all levels of the organization

Client Services Consultant 

PRO Unlimited, October 2012 – January 2016

 

  •   Consulted directly with Genentech managers and employees to ensure proper contingent worker HR policies are being practiced
  •   Lead trainings for new staff to PRO Unlimited and to suppliers within our program
  •   Created and revised job descriptions across various categories to ensure accuracy of the skills and duties needed to perform the job
  •   Worked directly with hiring managers and staffing suppliers to procure candidates to fill staffing needs
  •   Consulted with managers and staffing suppliers regarding employment trends, laws and workers’ rights

Skills

Instructional Design – Training Implementation – Adult Learning Theory – Needs Analysis – Employee Relations – Onboarding Design – Performance Management

Software

Training and Development:

Adobe Captivate, Articulate Storyline, RISE, Canvas, iMovie, GarageBand, Google Suite, Microsoft Office Suite

HRIS: 

Paylocity, ClearCompany, WAND